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Policies

Cancellation 

24 hour notice is required for all appointment changes. Failure to adhere to this policy will result in 50% of the missed service being charged to the card on file.

Confirmation messages are sent 48 hours and reminders 24 hours before the appointment. Continuation of same day cancellations will require 50% deposit for future bookings after two previous defenses.

No-show

Lack of communication prior to a missed appointment will result in the client being charged 50% of the missed service to the card on file.  If no-show is repeated for a second time will require a deposit of 50% for future bookings. Four or more times of no-showing appointments will forfeit the ability of booking.

Late

Please be on time to your appointment to ensure the best results from your stylist. Being more than 15 minutes late may result in rescheduling your appointment date and time. You will be contacted 5 minutes in your appointment to confirm arrival time.

Best to plan to arrive 5-10 minute early as we are located off of Meridian.

Permanent Cosmetics

Any changed to upcoming appointments for permanent cosmetics require 72 hours notice. For same day cancellations or no showed appointments will be charged for the full total of the missed appointment.

Safety

In order to keep our guests and our team safe we ask that you read and adhere to the following standards:

  • If you’re not feeling well please reschedule appointment to ensure everyone stays healthy. 

  • Please come alone to your scheduled appointment. 

  • Unless receiving a service we ask that children stay at home. 

Refund

Services are not eligible for refunds as a thorough intake and sanitary precautions are taken for every client before and after.

Deposits may be requested for  repeat cancellations and permanent cosmetic appointments. Deposits are not eligible for refunds.

Permanent cosmetics deposits are transferable once in client emergency situations.

Products are able for refund within 1 week of use for allergic reaction.

(switching to professional products can cause some break outs in problematic areas as the skin purges. Can take 2-3 weeks to settle and see changes of the skin)

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